Q: Do you oversell your resources?

A: We Never oversold our server resources! If you purchase a vps account from us, you are able to use all of your disc, and bandwidth. We will not cut you off for some unknown reason if you start using most of your disc space, or bandwidth!

Q: Do you allow IRC?

A: Yes, as long as it is not connected to the public network

Q: Do you allow any adult content?

A: Yes, but it must be legal.

Q: If I have a problem with control panel, e.g. setup a mysql, ftp etc, what can I do?

A: We are always here to help you, please don't hesitate to contact us.

Q: How long does it take for my vps setup?

A: It usually takes few minutes to setup. If you have been waiting for an hour, but the vps still not setup, please contact us.

Q: I would like to apply the free trial account , what can I do?

A: Simple to email us or find us on the front page ( web chat ) 

Q: May I have more detail of free trial account ?

A: Free trial account comes with one Dedicated IP, and 3 days for free trail. After 3 days, if you would like to continue with us, you will be added into our account and we won't delete your vps account.

Q: How many servers have ECVPS got at this moment?

A: We currently having nine servers. Four of them are housed at SoftLayer DC in Dallas, TX. The other three are housed at SoftLayer in Seattle . Two servers in Los Angeles. All servers are Intel Xeon processors with 8GB ram. By default, all new customers are setup on our Dallas, TX. server. 

Q: Is your VPS managed or unmanaged?

A: Well, we are unmanged but we will try our best to install application you like, or transfer your data form old hosting to your vps, and much more. please ask us if you need help, and we will try to fix your issus.

Q: Will you help us (clients ) to backup vps data?

A: Yes, we are having one backup server at the monent, but please note that, we don't have responsibilities to help clients backup their own data, we can not guaranteed it can be used or we can not guaranteed the backup is most updated